Improve Your Pharmacy’s Customer Service Front Stage Back Stage | Becoming A Pharmacy Badass

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast will talk about Improving Your Pharmacy's Customer Service**

**Show Notes:**
1. **The importance of front stage and backstage** [2:15]
2. **Personal conversations and personal chatter** [4:29]
3. **Habits are hard to change and take time.** [6:14]
4. **Looking at your pharmacy from a new perspective** [8:14]
5. **Look at your pharmacy from the outside** [10:35]
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