DiversifyRx
Becoming A Pharmacy Badass is a podcast dedicated to helping independent pharmacy owners diversify their revenue streams, optimize operations, and dramatically increase profits. Stop struggling and start thriving. Being successful isn’t reserved for only a lucky few. You too can have the pharmacy of your dreams. Let’s make pharmacy profitable again and let’s make you a pharmacy badass!
Becoming A Pharmacy Badass is a podcast dedicated to helping independent pharmacy owners diversify their revenue streams, optimize operations, and dramatically increase profits. Stop struggling and start thriving. Being successful isn’t reserved for only a lucky few. You too can have the pharmacy of your dreams. Let’s make pharmacy profitable again and let’s make you a pharmacy badass!
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Episodes

3 hours ago
3 hours ago
40 min
**In Session 6 of the Ahead of the Curve Webinar Series, independent pharmacy owner Luke Snell of Luke’s Pharmacy & Wellness shares a different approach to supplement sales, one that puts the pharmacist back in the position of trusted health advisor.**
**Show Notes:**1. **Introduction** [0:00]2. **Luke's Pharmacy Journey** [8:00]3. **The Problem with Social Media Influence** [9:51]4. **The Supplement Code Program Overview** [16:00]5. **Implementation and Financial Projections** [30:16]6. **Pricing and Call to Action Details** [32:13]<br>
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3 hours ago
40 min

4 hours ago
4 hours ago
40 min
**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Mohan Gulati of Thinkrr AI to talk about one of the biggest workflow headaches in independent pharmacy: the phone.
Thinkrr uses conversational AI to answer pharmacy calls in a way that feels much more like talking to a person than navigating a traditional IVR system.
No endless menus.No constantly pressing zero.No Monday morning backlog of voicemails.
Instead, the system can help patients with common requests like refills, prescription status, delivery preferences, pharmacy information, and intelligent call routing, all while allowing the pharmacy to customize the experience around its own workflow.**
**Show Notes:**1. **Introduction** [0:00]2. **Solving Pharmacy Phone Challenges** [4:25]3. **Benefits of AI Implementation** [27:19]4. **Implementation and Security Standards** [30:25]5. **Special Offers and Contact Information* [34:29]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
4 hours ago
40 min

9 hours ago
9 hours ago
23 min
**Peptides could be one of the biggest opportunities for independent pharmacies—but understanding the legal landscape is just as important as understanding the business opportunity. In this video, Dr. Lisa Faast breaks down the peptide basics, the different regulatory pathways, what is currently legal, and what pharmacy owners can do now to prepare for what may be coming next...**
**Show Notes:**1. **Introduction** [0:00]2. **Introduction to Peptides** [0:07]3. **Standardized NAD Injection Formats** [3:13]4. ** The Business Opportunity** [5:54]5. **Regulatory Pathways and Lanes** [8:45]6. **The Current Legal Landscape** [11:28]7. ** Future Timelines and Preparation** [17:37]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
9 hours ago
23 min

Sep 24, 2026
Sep 24, 2026
8 min
**NAD continues to be one of the top-selling supplements across the board, and many pharmacies are offering NAD injections through 503B partners like Olympia (a great partner that offers my members exclusive discounts). But since there isn't just one standardized protocol, dosing NAD can get confusing fast for both providers and pharmacists. I walk through the different administration routes (sub-Q, IM, and IV), typical dosing ranges, and how to think about tracking NAD by total weekly dose rather than just a single injection amount. I also share my personal comfort level when it comes to injection volume, and how to have those conversations with providers and patients when a requested dose might not be the most comfortable fit. Whether you're getting NAD dosing questions from providers or just want a clearer framework for your pharmacy, this one's for you..**
**Show Notes:**1. **Introduction** [0:00]2. **NAD Dosing and Dosage Forms Overview** [4:18]3. **Standardized NAD Injection Formats** [2:07]4. ** Challenges with High-Dose NAD Injections** [3:15]5. **Tracking NAD Doses and Patient Comfort** [4:19]6. **IV Infusions and Flexible NAD Scheduling** [4:50]7. ** Final Thoughts and Member Resources** [6:40]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
Sep 24, 2026
8 min

Sep 17, 2026
Sep 17, 2026
34 min
**In Session 5 of the Ahead of the Curve – Summer Webinar Series, Heather sits down with Vince Costanzo and Ronald Collins of RxBLU to talk about the Pharmacy Operating Platform, or POP™, and why this approach could change the way independent pharmacies think about their technology.**
**Show Notes:**1. **Introduction** [0:00]2. **RX Blue Product Overview** [4:18]3. **Workflow and Customization** [9:04]4. **Cloud Security and Connectivity** [15:13]5. **Ownership and Onboarding** [21:07]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
Sep 17, 2026
34 min

Sep 17, 2026
Sep 17, 2026
27 min
**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Kris from Pharmacy Marketplace to talk about a tool many independent pharmacy owners may not be fully utilizing: appealing underpaid commercial claims under applicable state payment-floor laws.**
**Show Notes:**1. **Introduction** [0:00]2. **Recovering Underwater Claims** [3:18]3. **The Claim Appeal Process** [6:48]4. **Onboarding and Implementation** [11:03]5. **Business Model and ROI** [14:25]6. **Importance of Collective Participation** [16:07]7. **Contacting Pharmacy Marketplace** [24:49]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
Sep 17, 2026
27 min

Sep 17, 2026
Sep 17, 2026
17 min
**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Chris Flores of USA Payments to talk about an expense many independent pharmacy owners rarely take a close look at: payment processing fees. **
**Show Notes:**1. **Introduction** [0:00]2. **Challenges With Legacy Payment Processors** [1:58]3. **The Rise of Online Pharmacy Sales** [3:59]4. **Boutique Service and Rate Structures** [5:50]5. **Getting Started with USA Payments** [12:15]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
Sep 17, 2026
17 min

Sep 17, 2026
Sep 17, 2026
17 min
**In this episode of the Becoming A Pharmacy Badass Podcast, Heather Haro sits down with Don from Quarter Master Tax Management to talk about the Research & Development (R&D) Tax Credit and why qualifying pharmacy owners especially those involved in compounding, customization, process improvement, and other qualifying activities should be paying attention right now.**
**Show Notes:**1. **Introduction** [0:00]2. **Understanding the R&D Tax Credit** [1:39]3. **Recent Changes to Tax Laws** [3:36]4. **Qualifying Criteria and Benefits** [6:55]5. **Next Steps and Documentation** [9:09]6. **Expertise and Implementation** [15:47]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
Sep 17, 2026
17 min

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