DiversifyRx
Becoming A Pharmacy Badass is a podcast dedicated to helping independent pharmacy owners diversify their revenue streams, optimize operations, and dramatically increase profits. Stop struggling and start thriving. Being successful isn’t reserved for only a lucky few. You too can have the pharmacy of your dreams. Let’s make pharmacy profitable again and let’s make you a pharmacy badass!
Becoming A Pharmacy Badass is a podcast dedicated to helping independent pharmacy owners diversify their revenue streams, optimize operations, and dramatically increase profits. Stop struggling and start thriving. Being successful isn’t reserved for only a lucky few. You too can have the pharmacy of your dreams. Let’s make pharmacy profitable again and let’s make you a pharmacy badass!
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Episodes

6 hours ago
6 hours ago
34 min
**In Session 5 of the Ahead of the Curve – Summer Webinar Series, Heather sits down with Vince Costanzo and Ronald Collins of RxBLU to talk about the Pharmacy Operating Platform, or POP™, and why this approach could change the way independent pharmacies think about their technology.**
**Show Notes:**1. **Introduction** [0:00]2. **RX Blue Product Overview** [4:18]3. **Workflow and Customization** [9:04]4. **Cloud Security and Connectivity** [15:13]5. **Ownership and Onboarding** [21:07]<br>
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6 hours ago
34 min

8 hours ago
8 hours ago
27 min
**What if your pharmacy could recover money from claims that were reimbursed below your cost? Heather sits down with Kris from Pharmacy Marketplace to explain payment-floor laws, underwater claims, and how pharmacies can challenge PBM underpayments. Learn how the process works, why many pharmacies are still leaving money on the table, and how technology can make filing and tracking appeals far easier.**
**Show Notes:**1. **Introduction** [0:00]2. **Addressing Underpaid Claims** [4:12]3. **The Pharmacy Marketplace Solution** [7:49]4. **Onboarding and Implementation Process** [10:45]5. **Subscription Model and ROI** [14:57]6. **Data as a Tool for Advocacy** [16:43]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
8 hours ago
27 min

8 hours ago
8 hours ago
17 min
**Your payment processor could be costing your pharmacy more than you realize. Heather sits down with Chris Flores from USA Payments to talk about hidden processing fees, card-not-present transactions, online sales, and why some pharmacies are paying far more than they should. Learn what to look for on your statements and how the right payment setup can help lower expenses while giving your pharmacy the flexibility to grow.**
**Show Notes:**1. **Introduction** [0:00]2. **Challenges with Legacy Payment Processors** [2:38]3. **The Shift Toward Online Pharmacy Sales** [4:38]4. **Optimizing Card Not Present Transactions** [8:18]5. **Getting Started with USA Payments** [12:53]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
8 hours ago
17 min

8 hours ago
8 hours ago
17 min
**Could your pharmacy be leaving thousands—or even hundreds of thousands—of dollars on the table? Heather sits down with Don from Quartermaster Tax Management to break down the R&D tax credit, why compounding pharmacies may qualify, recent tax law changes, and the important deadlines pharmacy owners need to know. If your pharmacy compounds or customizes medications, this is an episode you don’t want to miss.**
**Show Notes:**1. **Introduction** [0:00]2. **Recent Legislative Changes** [3:54]3. **Qualifying Criteria and Benefits** [7:06]4. **Next Steps for Pharmacy Owners** [9:53]5. **Expertise and Audit Protection** [16:52]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
8 hours ago
17 min

10 hours ago
10 hours ago
11 min
**I'm talking about one of the biggest mistakes I see independent pharmacy owners make: chasing 10% optimizations instead of 10X results. In this video, Dr. Lisa Faast explains why pharmacy owners should stop chasing small 10% improvements and start looking for opportunities that can create 10X results. From bookkeeping and vial costs to payroll, revenue opportunities, peptides, OTC, and compounding, Lisa shares how to identify the areas that have the potential to make the biggest financial impact on your pharmacy. This is my free coaching session to you: stop spending your limited time, money, and energy on micro-optimizations before you've tackled the big wins. If you want help figuring out what your 10X opportunities are, that's exactly what I do.**
**Show Notes:**1. **Introduction** [0:00]2. **Optimizing Pharmacy Business** [0:10]3. **When Good KPIs Become Emotional Distractions** [1:52]4. ** Time vs Savings Analysis** [4:33]5. ** The Importance of Prioritizing Optimizations** [5:41]6. ** Peptides, Compounding, and New Revenue** [6:37]7. ** The Role of Coaching and Training in Optimization** [7:53]8. ** Focusing on Big Impact Areas** [8:08]9. ** The Benefits of a Structured Approach to Optimization** [8:43]10. ** The Role of Emotional Attachment in Optimization** [9:16]11. **The Importance of Perspective in Optimization** [9:35]12. **The Role of AI and Technology in Optimization** [9:48]13. ** The Benefits of a Supportive Community** [10:01]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
10 hours ago
11 min

6 days ago
6 days ago
5 min
**Can your pharmacy run smoothly without you being there every single day? Summer's coming, and if you're wondering how to keep your pharmacy running while you're out, this video is for you! I'm sharing one of my favorite employee management tools: the Controlling Calendar. It's not a traditional calendar, it's a position-based task tracker that gives your team complete clarity on what needs to get done daily, weekly, monthly, and more, so they can self-manage without you micromanaging.**
**Show Notes:**1. **Introduction** [0:00]2. **Using the Controlling Calendar for Your Pharmacy** [0:10]3. **Understanding the Controlling Calendar** [2:19]4. **Implementing the Controlling Calendar** [3:30]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
6 days ago
5 min

7 days ago
7 days ago
6 min
**I walk you through the exact steps to optimize the foundation of your pharmacy's online presence starting with Google My Business. When planning how to market your pharmacy, I share why you should set up your Facebook page the same way before spending a single dollar on paid ads. If you want more patients to find your pharmacy and the services you actually offer, this is where to start.**
**Show Notes:**1. **Introduction** [0:00]2. **Why Google Optimization Matters** [0:10]3. ** Claiming Your Google My Business Profile** [1:02]4. **Setting Up Google My Business for Your Pharmacy** [2:10]5. **Getting Google Reviews for Your Pharmacy** [4:11]6. **Keeping Your Profile Active** [5:20]7. **Optimizing Your Facebook Business Page** [6:18]8. **Final Tips for Pharmacy Owners** [7:05]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
7 days ago
6 min

Sep 10, 2026
Sep 10, 2026
5 min
**The DSCSA compliance deadline is coming… again. 😅 And yes, pharmacy owners have heard that before. But this time? It looks like the final rules are actually going into effect. I'll walk you through what the Drug Supply Chain Security Act actually requires from independent pharmacy owners, why you absolutely need a software solution to be compliant, and which companies I recommend reaching out to. If you're a pharmacy owner who's been putting this off, now is the time to get compliant before the fall deadline hits.**
**Show Notes:**1. **Introduction** [0:00]2. **DSCSA Compliance Deadline** [0:10]3. ** What Is DSCSA: Drug Security Act Protecting Supply Chain** [0:39]4. **Independent Pharmacy Requirements** [1:03]5. **Compliance Company Recommendations: PRS, LSPDIA, Infinitrack** [2:18]6. **Summer Preparation: Get Compliant Before Fall Deadline** [3:16]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**
Sep 10, 2026
5 min

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The Pharmacy Podcast Network team would like to thank you. Our success could not be possible without our listeners!
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