DiversifyRx

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast will talk about on how you connect with your community media people**
**Show Notes:**1. **Leveraging your local media.** [0:0]2. **How To Get List Of Patients** [1:43]3. **Reaching Out To Local Businesses** [3:22]4. **Saying Yes** [5:02]5. **Connecting With People In The Community** [6:05]6. **Building Relationship** [7:50]7. **Follow Up With Questions and Comments** [9:49]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast will talk about Improving Your Pharmacy's Customer Service**
**Show Notes:**1. **The importance of front stage and backstage** [2:15]2. **Personal conversations and personal chatter** [4:29]3. **Habits are hard to change and take time.** [6:14]4. **Looking at your pharmacy from a new perspective** [8:14]5. **Look at your pharmacy from the outside** [10:35]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast will talk about turning complaints into gifts**
**Show Notes:**1. **How To Turn A Complaint Into A Gift** [0:0]2. **Complaints open your blind eye** [1:50]3. **When a patient complaint happened** [3:21]4. **The importance of listening to your patients** [5:06]5. **How to turn bad experiences into positive experiences** [7:06]6. **Do you have a way for patient feedback** [9:05]7. **Culture and customer service levels** [10:55]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast will talk about Improving Patient Relationships**
**Show Notes:**1. **Marketing for your pharmacy** [0:0]2. **How to bring more fun into your pharmacy?** [1:24]3. **Decorating Your Pharmacy** [3:08]4. **How to make yourself special** [4:24]5. **Getting Your Employees Involved** [6:25]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast will talk about on how you can prepare for 2024 DIR Fee Apocalypse**
**Show Notes:**1. **January 1, 2024 changes** [2:07]2. **Why We Talk About It In 2023?** [3:31]3. **Retro-Active DIR Fees** [5:30]4. **Increase Cash Flow** [7:34]5. **Contact Us** [9:39]<br>
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast with Easton Bryan talk about OTC Packs**
**Show Notes:**1. **Easton Bryant Introduction** [1:18]2. **How did the rapid pack machine come to be?** [3:46]3. **Marketing** [5:21]4. **Rapid Pack** [10:26]5. **Response From Customers** [11:59]6. **Getting Rid Of Labeling** [16:15]7. **Technology In Business** [22:11]<br>
Websites Mentioned:The Rx Grid: https://therxgrid.com/
TikTok Video:North Century Pharmacy: https://www.tiktok.com/@northcenturypharmacy/video/7044263766023752966?is_copy_url=1&is_from_webapp=v1
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast with Ron of RxBlu talk about Cloud-Based PMS**
**Show Notes:**1. **Ron Collins Introduction** [2:50]2. **Switching To A PMS** [2:50]3. **Cloud-Based PMS** [7:23]4. **The Perfect Customer** [8:45]5. **3 Thins You Don't Want To Change** [10:20]6. **How To Contact** [18:10]<br>
Websites Mentioned:RxBlu: https://www.rxblu.com/Phone Number: 800-205-1831
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast with Steve Roell talk about automation technoloy for pharmacy growth**
**Show Notes:**1. **Steve Roell Introduction** [3:25]2. **Filling Prescriptions** [3:25]3. **How Technology Helps** [8:20]4. **Buying A Robot** [10:25]5. **Benefits Of Combo Pharmacy** [13:04]6. **Marketing** [18:17]7. **Contact Information** [22:30]
Websites Mentioned:TDS Pharmacy: https://tdsrx.com/
-----#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**